1.0Hosting4Agencyhttps://hosting4agency.com/en/Hosting 4 Agencyhttps://hosting4agency.com/en/author/cmselan42-com/rich600338<blockquote class="wp-embedded-content" data-secret="d5pfOQiBzu"><a href="https://hosting4agency.com/en/domande-frequenti/">FAQ</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://hosting4agency.com/en/domande-frequenti/embed/#?secret=d5pfOQiBzu" width="600" height="338" title="“FAQ” — Hosting4Agency" data-secret="d5pfOQiBzu" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://hosting4agency.com/wp-includes/js/wp-embed.min.js </script> Frequently asked questions In this section you will find the answers to many frequently asked questions that our customers ask us.If you don’t find the answer you are looking for, do not hesitate to contact us by writing to info@hosting4agency.com. Free trial of our service How does the free trial work? The free trial consists of 3 simple steps:1. You choose the website with which you want to test our Hosting service;2. You approve our use of your data for the sole purpose of the free 30-day trial;3. We clone the website you have chosen on our servers and give you the link where you can test the performance during the 30-day trial period. How can I see if my website’s performance is improving? We run a test using Google PageSpeed at the beginning and end of the trial period. This way you can see how much the website’s performance has improved. How does site cloning work? You can choose between these three options: You provide us with a package including the files and website database dump; You install the free “Prime Mover” plugin and share the final package with us; You give us access to your Hosting (files and db) and we take care of cloning. Does the 30-day free trial bind me in any way? You are in no way bound at the end of the 30-day trial of our Hosting service. We will remove the duplicate website from our servers at no cost to you. Service costs What services are included in Hosting 4 Agency plans? Each Hosting 4 Agency plan includes: The installation of the software we use to maximize performance and 1 hour/year of dedicated technical assistance. What licenses are included in Hosting 4 Agency plans? We offer our customers only professional software and plugins at no additional cost to maximize the performance of all the websites included in our plans. The list includes:– WPML (professional plugin for multilingual management)– Import / Export Pro– ShortPixel (professional image optimizer and reducer)– WP Rocket (to manage caching / performance / pre-loader of sites)– WPBakery Page Builder What billing methods do you use? Billing is carried out quarterly with advance payment.If you choose to pay annual billing in advance you will have a 2-month discount on the service. What payment methods do you accept? We accept payments via bank transfer or PayPal. Are safety certificates included in the price? Yes, each site always has its own TLS certificate, which is automatically generated with Let’s Encrypt. Upon demand, we provide the possibility of installing custom certificates provided by the customer. Do you also pay for websites that are under construction? Included in the service for all our customers is a staging area where they can develop websites without server-side caching systems and with an automatic indexing block that they can use for the development of their websites. There is a dedicated feature for publishing websites by effectively copying them into the production area, even changing the URL during the procedure.Example: https://new.iltuosito.com becomes https://www.iltuosito.com Software licenses in partnership You can purchase a set of licenses from us at less than the retail price.Here below are the licenses we have available today:– Software for GDPR / Cookie adjustment– Pixel Your Site (tracking management from social networks and professional analytics)– Elementor Pro (framework / Page Builder / professional template)– Gravity Forms (professional form system) + Gravity Perks (extras for Gravity Forms)– MailPoet (professional newsletter) + 10,000 emails/month package– SEOZoom– WooCommerce simple license Technical aspects Who takes care of the migration of my websites? Migration is always included in our Hosting Plans. We will ask you to provide us with all the necessary tools to cut down on the time of technical interventions. How do you manage hosting in the case of CMS or software with particular needs? In the case of particular needs, we study the case and quote the necessary hours to create a customized configuration as an Extra Service. Is there a control panel for the management of my websites? We will provide you with dedicated access to the Control Panel which will allow you to:– Register new domains;– Create new e-mail accounts;– Create FTP accesses;– Get access to the database. I’m not a technician and I don’t want to access the Control Panel. How do I communicate any problems? You can open a support ticket and ask us to take care of:– Registering new domains;– Creating new e-mail accounts;– Creating FTP accesses;– Getting access to the database;– Preinstalling CMS;– Migrating incoming/outgoing domains. Which operating system do you use? We exclusively use Linux. We prefer Debian (except for our containerized services for which we use Alpine), an extremely compact distribution designed to maximize performance. What version of PHP is installed on your servers? We use PHP version 7.4 and pay attention to all updates in order to keep our service safe and up to date. Upon request, we install specific on-demand versions, for example we are already testing the compatibility of WordPress with PHP 8. What version of the DB is installed on your servers? We currently have MariaDB 10.6.x and pay attention to all updates, paying particular attention to security hotfixes. Upon request, we install specific on-demand versions. How are backups performed? Our panel allows you to manage backups independently. By default, we do a complete backup every week and a differential backup every day. However, it is possible to change these configurations on the control panel of the individual domains What hardware resources do your servers have? Each of our servers has at least 64 CPUs and 128GB of RAM and SSD disks, with resources dedicated to individual agencies as needed. Furthermore, we are careful not to put more than 200 websites on each server, in order to maintain a maximum quality level of the service. Is it mandatory to migrate domains to Hosting 4 Agency? It is not mandatory but we suggest you at least use our NS: This way, in the event of temporary technicalhttps://hosting4agency.com/wp-content/uploads/2025/05/cropped-Logo-Ridotto-5.png512512