{"id":2648,"date":"2022-02-25T10:32:16","date_gmt":"2022-02-25T10:32:16","guid":{"rendered":"https:\/\/hosting4agency.com\/domande-frequenti\/"},"modified":"2025-10-20T08:57:53","modified_gmt":"2025-10-20T08:57:53","slug":"domande-frequenti","status":"publish","type":"page","link":"https:\/\/hosting4agency.com\/en\/domande-frequenti\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2648\" class=\"elementor elementor-2648 elementor-1079\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fe3bd1 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"6fe3bd1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cda9440 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"cda9440\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f01c8f1 elementor-widget elementor-widget-text-editor\" data-id=\"f01c8f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Frequently asked questions<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dd53cec elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"dd53cec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-728e09c elementor-widget elementor-widget-text-editor\" data-id=\"728e09c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In this section you will find the answers to many frequently asked questions that our customers ask us.<br \/>If you don&#8217;t find the answer you are looking for, do not hesitate to contact us by writing to <span style=\"color: #ffffff;\"><a style=\"color: #ffffff;\" href=\"mailto:info@hosting4agency.com\">info@hosting4agency.com<\/a>.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f5b9250 elementor-widget elementor-widget-spacer\" data-id=\"f5b9250\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5cadb33 elementor-widget elementor-widget-heading\" data-id=\"5cadb33\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Free trial of our service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f1de885 elementor-widget elementor-widget-accordion\" data-id=\"f1de885\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2531\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2531\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How does the free trial work?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2531\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2531\"><p>The free trial consists of 3 simple steps:<br \/>1. You choose the website with which you want to test our Hosting service;<br \/>2. You approve our use of your data for the sole purpose of the free 30-day trial;<br \/>3. We clone the website you have chosen on our servers and give you the link where you can test the performance during the 30-day trial period.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2532\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2532\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can I see if my website's performance is improving?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2532\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2532\"><p><span style=\"font-weight: 400;\">We run a test using <a href=\"https:\/\/pagespeed.web.dev\/\">Google PageSpeed<\/a> at the beginning and end of the trial period. This way you can see how much the website&#8217;s performance has improved.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2533\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2533\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How does site cloning work?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2533\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2533\"><p>You can choose between these three options:<\/p><ol><li>You provide us with a package including the files and website database dump;<\/li><li>You install the free \u201cPrime Mover\u201d plugin and share the final package with us;<\/li><li>You give us access to your Hosting (files and db) and we take care of cloning.<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2534\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2534\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Does the 30-day free trial bind me in any way?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2534\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2534\"><p>You are in no way bound at the end of the 30-day trial of our Hosting service. We will remove the duplicate website from our servers at no cost to you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"How does the free trial work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The free trial consists of 3 simple steps:<br \\\/>1. You choose the website with which you want to test our Hosting service;<br \\\/>2. You approve our use of your data for the sole purpose of the free 30-day trial;<br \\\/>3. We clone the website you have chosen on our servers and give you the link where you can test the performance during the 30-day trial period.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How can I see if my website's performance is improving?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><span style=\\\"font-weight: 400;\\\">We run a test using <a href=\\\"https:\\\/\\\/pagespeed.web.dev\\\/\\\">Google PageSpeed<\\\/a> at the beginning and end of the trial period. This way you can see how much the website&#8217;s performance has improved.<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How does site cloning work?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can choose between these three options:<\\\/p><ol><li>You provide us with a package including the files and website database dump;<\\\/li><li>You install the free \\u201cPrime Mover\\u201d plugin and share the final package with us;<\\\/li><li>You give us access to your Hosting (files and db) and we take care of cloning.<\\\/li><\\\/ol>\"}},{\"@type\":\"Question\",\"name\":\"Does the 30-day free trial bind me in any way?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You are in no way bound at the end of the 30-day trial of our Hosting service. We will remove the duplicate website from our servers at no cost to you.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26b1e88 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"26b1e88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5f11383 elementor-widget elementor-widget-heading\" data-id=\"5f11383\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Service costs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76b1dbc elementor-widget elementor-widget-accordion\" data-id=\"76b1dbc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1241\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1241\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What services are included in Hosting 4 Agency plans?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1241\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1241\"><p>Each Hosting 4 Agency plan includes: The installation of the software we use to maximize performance and 1 hour\/year of dedicated technical assistance.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1242\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1242\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What licenses are included in Hosting 4 Agency plans?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1242\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1242\"><p>We offer our customers only professional software and plugins at no additional cost to maximize the performance of all the websites included in our plans. The list includes:<br \/>\u2013 WPML (professional plugin for multilingual management)<br \/>\u2013 Import \/ Export Pro<br \/>\u2013 ShortPixel (professional image optimizer and reducer)<br \/>\u2013 WP Rocket (to manage caching \/ performance \/ pre-loader of sites)<br \/>\u2013 WPBakery Page Builder<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1243\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1243\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What billing methods do you use?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1243\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1243\"><p>Billing is carried out quarterly with advance payment.<br \/>If you choose to pay annual billing in advance you will have a 2-month discount on the service.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1244\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1244\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What payment methods do you accept?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1244\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1244\"><p>We accept payments via bank transfer or PayPal.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1245\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1245\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are safety certificates included in the price?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1245\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1245\"><p>Yes, each site always has its own TLS certificate, which is automatically generated with Let&#8217;s Encrypt. Upon demand, we provide the possibility of installing custom certificates provided by the customer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1246\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1246\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do you also pay for websites that are under construction?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1246\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1246\"><p>Included in the service for all our customers is a staging area where they can develop websites without server-side caching systems and with an automatic indexing block that they can use for the development of their websites. There is a dedicated feature for publishing websites by effectively copying them into the production area, even changing the URL during the procedure.<br \/>Example: https:\/\/new.iltuosito.com becomes https:\/\/www.iltuosito.com<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1247\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1247\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Software licenses in partnership<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1247\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1247\"><p>You can purchase a set of licenses from us at less than the retail price.<br \/>Here below are the licenses we have available today:<br \/>\u2013 Software for GDPR \/ Cookie adjustment<br \/>\u2013 Pixel Your Site (tracking management from social networks and professional analytics)<br \/>\u2013 Elementor Pro (framework \/ Page Builder \/ professional template)<br \/>\u2013 Gravity Forms (professional form system) + Gravity Perks (extras for Gravity Forms)<br \/>\u2013 MailPoet (professional newsletter) + 10,000 emails\/month package<br \/>\u2013 SEOZoom<br \/>\u2013 WooCommerce simple license<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What services are included in Hosting 4 Agency plans?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Each Hosting 4 Agency plan includes: The installation of the software we use to maximize performance and 1 hour\\\/year of dedicated technical assistance.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What licenses are included in Hosting 4 Agency plans?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We offer our customers only professional software and plugins at no additional cost to maximize the performance of all the websites included in our plans. The list includes:<br \\\/>\\u2013 WPML (professional plugin for multilingual management)<br \\\/>\\u2013 Import \\\/ Export Pro<br \\\/>\\u2013 ShortPixel (professional image optimizer and reducer)<br \\\/>\\u2013 WP Rocket (to manage caching \\\/ performance \\\/ pre-loader of sites)<br \\\/>\\u2013 WPBakery Page Builder<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What billing methods do you use?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Billing is carried out quarterly with advance payment.<br \\\/>If you choose to pay annual billing in advance you will have a 2-month discount on the service.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What payment methods do you accept?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We accept payments via bank transfer or PayPal.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Are safety certificates included in the price?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, each site always has its own TLS certificate, which is automatically generated with Let&#8217;s Encrypt. Upon demand, we provide the possibility of installing custom certificates provided by the customer.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do you also pay for websites that are under construction?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Included in the service for all our customers is a staging area where they can develop websites without server-side caching systems and with an automatic indexing block that they can use for the development of their websites. There is a dedicated feature for publishing websites by effectively copying them into the production area, even changing the URL during the procedure.<br \\\/>Example: https:\\\/\\\/new.iltuosito.com becomes https:\\\/\\\/www.iltuosito.com<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Software licenses in partnership\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can purchase a set of licenses from us at less than the retail price.<br \\\/>Here below are the licenses we have available today:<br \\\/>\\u2013 Software for GDPR \\\/ Cookie adjustment<br \\\/>\\u2013 Pixel Your Site (tracking management from social networks and professional analytics)<br \\\/>\\u2013 Elementor Pro (framework \\\/ Page Builder \\\/ professional template)<br \\\/>\\u2013 Gravity Forms (professional form system) + Gravity Perks (extras for Gravity Forms)<br \\\/>\\u2013 MailPoet (professional newsletter) + 10,000 emails\\\/month package<br \\\/>\\u2013 SEOZoom<br \\\/>\\u2013 WooCommerce simple license<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7499594 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"7499594\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-feb00d5 elementor-widget elementor-widget-heading\" data-id=\"feb00d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Technical aspects<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df0c8c3 elementor-widget elementor-widget-accordion\" data-id=\"df0c8c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2331\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2331\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Who takes care of the migration of my websites?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2331\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2331\"><p>Migration is always included in our Hosting Plans. We will ask you to provide us with all the necessary tools to cut down on the time of technical interventions.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2332\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2332\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do you manage hosting in the case of CMS or software with particular needs?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2332\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2332\"><p>In the case of particular needs, we study the case and quote the necessary hours to create a customized configuration as an Extra Service.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2333\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2333\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is there a control panel for the management of my websites?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2333\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2333\"><p>We will provide you with dedicated access to the Control Panel which will allow you to:<br \/>\u2013 Register new domains;<br \/>\u2013 Create new e-mail accounts;<br \/>\u2013 Create FTP accesses;<br \/>\u2013 Get access to the database.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2334\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2334\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">I'm not a technician and I don't want to access the Control Panel. How do I communicate any problems?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2334\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2334\"><p>You can open a support ticket and ask us to take care of:<br \/>\u2013 Registering new domains;<br \/>\u2013 Creating new e-mail accounts;<br \/>\u2013 Creating FTP accesses;<br \/>\u2013 Getting access to the database;<br \/>\u2013 Preinstalling CMS;<br \/>\u2013 Migrating incoming\/outgoing domains.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2335\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2335\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Which operating system do you use?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2335\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2335\"><p>We exclusively use Linux. We prefer Debian (except for our containerized services for which we use Alpine), an extremely compact distribution designed to maximize performance.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2336\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2336\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What version of PHP is installed on your servers?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2336\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2336\"><p>We use PHP version 7.4 and pay attention to all updates in order to keep our service safe and up to date. Upon request, we install specific on-demand versions, for example we are already testing the compatibility of WordPress with PHP 8.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2337\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-2337\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What version of the DB is installed on your servers?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2337\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-2337\"><p>We currently have MariaDB 10.6.x and pay attention to all updates, paying particular attention to security hotfixes. Upon request, we install specific on-demand versions.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2338\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-2338\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How are backups performed?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2338\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-2338\"><p>Our panel allows you to manage backups independently. By default, we do a complete backup every week and a differential backup every day. However, it is possible to change these configurations on the control panel of the individual domains<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2339\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-2339\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What hardware resources do your servers have?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2339\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-2339\"><p>Each of our servers has at least 64 CPUs and 128GB of RAM and SSD disks, with resources dedicated to individual agencies as needed. Furthermore, we are careful not to put more than 200 websites on each server, in order to maintain a maximum quality level of the service.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-23310\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-23310\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is it mandatory to migrate domains to Hosting 4 Agency?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-23310\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-23310\"><p>It is not mandatory but we suggest you at least use our NS: This way, in the event of temporary technical problems with our infrastructure, change of IP addresses, or scheduled technical interventions (e.g. reinstallation of web servers) you will not have any type of disservice.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-23311\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-23311\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How much does it cost to buy a domain from you?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-23311\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-23311\"><p>You will be able to purchase domains with Hosting 4 Agency by paying the price at which we purchase them ourselves.<br \/>We are a partner of Internet.bs, one of the cheapest registrars in the world.<br \/>The Hosting 4 Agency management system interfaces with Internet.bs for both registration and transfer of domains.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-23312\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-23312\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are your services GDPR compliant?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-23312\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-23312\"><p>Yes, our servers are all in Europe and are compliant and updated with Privacy and Data Retention regulations.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-23313\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-23313\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What does it take to transfer a domain?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-23313\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-23313\"><p>You must request the Auth Code from your current provider or domain registry and communicate it to us. <a href=\"https:\/\/hosting4agency.com\/hosting\/dove-trovare-auth-code\/\">Find out more at this link<\/a><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Who takes care of the migration of my websites?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Migration is always included in our Hosting Plans. We will ask you to provide us with all the necessary tools to cut down on the time of technical interventions.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How do you manage hosting in the case of CMS or software with particular needs?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>In the case of particular needs, we study the case and quote the necessary hours to create a customized configuration as an Extra Service.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is there a control panel for the management of my websites?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We will provide you with dedicated access to the Control Panel which will allow you to:<br \\\/>\\u2013 Register new domains;<br \\\/>\\u2013 Create new e-mail accounts;<br \\\/>\\u2013 Create FTP accesses;<br \\\/>\\u2013 Get access to the database.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"I'm not a technician and I don't want to access the Control Panel. How do I communicate any problems?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You can open a support ticket and ask us to take care of:<br \\\/>\\u2013 Registering new domains;<br \\\/>\\u2013 Creating new e-mail accounts;<br \\\/>\\u2013 Creating FTP accesses;<br \\\/>\\u2013 Getting access to the database;<br \\\/>\\u2013 Preinstalling CMS;<br \\\/>\\u2013 Migrating incoming\\\/outgoing domains.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Which operating system do you use?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We exclusively use Linux. We prefer Debian (except for our containerized services for which we use Alpine), an extremely compact distribution designed to maximize performance.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What version of PHP is installed on your servers?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>We use PHP version 7.4 and pay attention to all updates in order to keep our service safe and up to date. 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Internet.bs for both registration and transfer of domains.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Are your services GDPR compliant?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, our servers are all in Europe and are compliant and updated with Privacy and Data Retention regulations.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What does it take to transfer a domain?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>You must request the Auth Code from your current provider or domain registry and communicate it to us. <a href=\\\"https:\\\/\\\/hosting4agency.com\\\/hosting\\\/dove-trovare-auth-code\\\/\\\">Find out more at this link<\\\/a><\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3f25d2 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d3f25d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2102855 elementor-widget elementor-widget-heading\" data-id=\"2102855\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Environmental sustainability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c10150d elementor-widget elementor-widget-accordion\" data-id=\"c10150d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2021\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2021\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-angle-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-angle-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What impact do your services have on the environment?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2021\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2021\"><p><strong>Hosting 4 Agency<\/strong> is a product of <a href=\"https:\/\/www.elan42.com\/il-nostro-impegno\/\">ELAN42<\/a>, a Digital Agency in Venice that has always directly or indirectly promoted environmental sustainability projects.<\/p><p>We only use 100% renewable energy sources both in our offices and for our servers, and we have been a carbon-neutral company since 2017, when we were founded.<br \/>We have joined the <a href=\"https:\/\/impattozero.lifegate.it\/\" target=\"_blank\" rel=\"noopener\">LifeGate Zero Impact program<\/a> thanks to our action in offsetting the production of carbon emissions by planting trees on Italian soil.<\/p><p>Finally, our contribution has also been involved in the project for the permanent protection of 420 m2 of Amazon rainforest.<\/p><p><a href=\"https:\/\/hosting4agency.com\/en\/il-nostro-impegno-rendere-green-il-futuro-del-web\/\">Click here and find out more about our commitment to environmental sustainability<\/a>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What impact do your services have on the environment?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>Hosting 4 Agency<\\\/strong> is a product of <a href=\\\"https:\\\/\\\/www.elan42.com\\\/il-nostro-impegno\\\/\\\">ELAN42<\\\/a>, a Digital Agency in Venice that has always directly or indirectly promoted environmental sustainability projects.<\\\/p><p>We only use 100% renewable energy sources both in our offices and for our servers, and we have been a carbon-neutral company since 2017, when we were founded.<br \\\/>We have joined the <a href=\\\"https:\\\/\\\/impattozero.lifegate.it\\\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">LifeGate Zero Impact program<\\\/a> thanks to our action in offsetting the production of carbon emissions by planting trees on Italian soil.<\\\/p><p>Finally, our contribution has also been involved in the project for the permanent protection of 420 m2 of Amazon rainforest.<\\\/p><p><a href=\\\"https:\\\/\\\/hosting4agency.com\\\/en\\\/il-nostro-impegno-rendere-green-il-futuro-del-web\\\/\\\">Click here and find out more about our commitment to environmental sustainability<\\\/a>.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions In this section you will find the answers to many frequently asked questions that our customers ask us.If you don&#8217;t find the answer you are looking for, do not hesitate to contact us by writing to info@hosting4agency.com. Free trial of our service How does the free trial work? The free trial consists of 3 simple steps:1. You choose the website with which you want to test our Hosting service;2. You approve our use of your data for the sole purpose of the free 30-day trial;3. We clone the website you have chosen on our servers and give you the link where you can test the performance during the 30-day trial period. How can I see if my website&#8217;s performance is improving? We run a test using Google PageSpeed at the beginning and end of the trial period. This way you can see how much the website&#8217;s performance has improved. How does site cloning work? You can choose between these three options: You provide us with a package including the files and website database dump; You install the free \u201cPrime Mover\u201d plugin and share the final package with us; You give us access to your Hosting (files and db) and we take care of cloning. Does the 30-day free trial bind me in any way? You are in no way bound at the end of the 30-day trial of our Hosting service. We will remove the duplicate website from our servers at no cost to you. Service costs What services are included in Hosting 4 Agency plans? Each Hosting 4 Agency plan includes: The installation of the software we use to maximize performance and 1 hour\/year of dedicated technical assistance. What licenses are included in Hosting 4 Agency plans? We offer our customers only professional software and plugins at no additional cost to maximize the performance of all the websites included in our plans. The list includes:\u2013 WPML (professional plugin for multilingual management)\u2013 Import \/ Export Pro\u2013 ShortPixel (professional image optimizer and reducer)\u2013 WP Rocket (to manage caching \/ performance \/ pre-loader of sites)\u2013 WPBakery Page Builder What billing methods do you use? Billing is carried out quarterly with advance payment.If you choose to pay annual billing in advance you will have a 2-month discount on the service. What payment methods do you accept? We accept payments via bank transfer or PayPal. Are safety certificates included in the price? Yes, each site always has its own TLS certificate, which is automatically generated with Let&#8217;s Encrypt. Upon demand, we provide the possibility of installing custom certificates provided by the customer. Do you also pay for websites that are under construction? Included in the service for all our customers is a staging area where they can develop websites without server-side caching systems and with an automatic indexing block that they can use for the development of their websites. There is a dedicated feature for publishing websites by effectively copying them into the production area, even changing the URL during the procedure.Example: https:\/\/new.iltuosito.com becomes https:\/\/www.iltuosito.com Software licenses in partnership You can purchase a set of licenses from us at less than the retail price.Here below are the licenses we have available today:\u2013 Software for GDPR \/ Cookie adjustment\u2013 Pixel Your Site (tracking management from social networks and professional analytics)\u2013 Elementor Pro (framework \/ Page Builder \/ professional template)\u2013 Gravity Forms (professional form system) + Gravity Perks (extras for Gravity Forms)\u2013 MailPoet (professional newsletter) + 10,000 emails\/month package\u2013 SEOZoom\u2013 WooCommerce simple license Technical aspects Who takes care of the migration of my websites? Migration is always included in our Hosting Plans. We will ask you to provide us with all the necessary tools to cut down on the time of technical interventions. How do you manage hosting in the case of CMS or software with particular needs? In the case of particular needs, we study the case and quote the necessary hours to create a customized configuration as an Extra Service. Is there a control panel for the management of my websites? We will provide you with dedicated access to the Control Panel which will allow you to:\u2013 Register new domains;\u2013 Create new e-mail accounts;\u2013 Create FTP accesses;\u2013 Get access to the database. I&#8217;m not a technician and I don&#8217;t want to access the Control Panel. How do I communicate any problems? You can open a support ticket and ask us to take care of:\u2013 Registering new domains;\u2013 Creating new e-mail accounts;\u2013 Creating FTP accesses;\u2013 Getting access to the database;\u2013 Preinstalling CMS;\u2013 Migrating incoming\/outgoing domains. Which operating system do you use? We exclusively use Linux. We prefer Debian (except for our containerized services for which we use Alpine), an extremely compact distribution designed to maximize performance. What version of PHP is installed on your servers? We use PHP version 7.4 and pay attention to all updates in order to keep our service safe and up to date. Upon request, we install specific on-demand versions, for example we are already testing the compatibility of WordPress with PHP 8. What version of the DB is installed on your servers? We currently have MariaDB 10.6.x and pay attention to all updates, paying particular attention to security hotfixes. Upon request, we install specific on-demand versions. How are backups performed? Our panel allows you to manage backups independently. By default, we do a complete backup every week and a differential backup every day. However, it is possible to change these configurations on the control panel of the individual domains What hardware resources do your servers have? Each of our servers has at least 64 CPUs and 128GB of RAM and SSD disks, with resources dedicated to individual agencies as needed. Furthermore, we are careful not to put more than 200 websites on each server, in order to maintain a maximum quality level of the service. Is it mandatory to migrate domains to Hosting 4 Agency? It is not mandatory but we suggest you at least use our NS: This way, in the event of temporary technical<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2648","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Hosting4Agency<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hosting4agency.com\/en\/domande-frequenti\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Hosting4Agency\" \/>\n<meta property=\"og:description\" content=\"Frequently asked questions In this section you will find the answers to many frequently asked questions that our customers ask us.If you don&#8217;t find the answer you are looking for, do not hesitate to contact us by writing to info@hosting4agency.com. Free trial of our service How does the free trial work? The free trial consists of 3 simple steps:1. You choose the website with which you want to test our Hosting service;2. You approve our use of your data for the sole purpose of the free 30-day trial;3. We clone the website you have chosen on our servers and give you the link where you can test the performance during the 30-day trial period. How can I see if my website&#8217;s performance is improving? We run a test using Google PageSpeed at the beginning and end of the trial period. This way you can see how much the website&#8217;s performance has improved. How does site cloning work? You can choose between these three options: You provide us with a package including the files and website database dump; You install the free \u201cPrime Mover\u201d plugin and share the final package with us; You give us access to your Hosting (files and db) and we take care of cloning. Does the 30-day free trial bind me in any way? You are in no way bound at the end of the 30-day trial of our Hosting service. We will remove the duplicate website from our servers at no cost to you. Service costs What services are included in Hosting 4 Agency plans? Each Hosting 4 Agency plan includes: The installation of the software we use to maximize performance and 1 hour\/year of dedicated technical assistance. What licenses are included in Hosting 4 Agency plans? We offer our customers only professional software and plugins at no additional cost to maximize the performance of all the websites included in our plans. The list includes:\u2013 WPML (professional plugin for multilingual management)\u2013 Import \/ Export Pro\u2013 ShortPixel (professional image optimizer and reducer)\u2013 WP Rocket (to manage caching \/ performance \/ pre-loader of sites)\u2013 WPBakery Page Builder What billing methods do you use? Billing is carried out quarterly with advance payment.If you choose to pay annual billing in advance you will have a 2-month discount on the service. What payment methods do you accept? We accept payments via bank transfer or PayPal. Are safety certificates included in the price? Yes, each site always has its own TLS certificate, which is automatically generated with Let&#8217;s Encrypt. Upon demand, we provide the possibility of installing custom certificates provided by the customer. Do you also pay for websites that are under construction? Included in the service for all our customers is a staging area where they can develop websites without server-side caching systems and with an automatic indexing block that they can use for the development of their websites. There is a dedicated feature for publishing websites by effectively copying them into the production area, even changing the URL during the procedure.Example: https:\/\/new.iltuosito.com becomes https:\/\/www.iltuosito.com Software licenses in partnership You can purchase a set of licenses from us at less than the retail price.Here below are the licenses we have available today:\u2013 Software for GDPR \/ Cookie adjustment\u2013 Pixel Your Site (tracking management from social networks and professional analytics)\u2013 Elementor Pro (framework \/ Page Builder \/ professional template)\u2013 Gravity Forms (professional form system) + Gravity Perks (extras for Gravity Forms)\u2013 MailPoet (professional newsletter) + 10,000 emails\/month package\u2013 SEOZoom\u2013 WooCommerce simple license Technical aspects Who takes care of the migration of my websites? Migration is always included in our Hosting Plans. We will ask you to provide us with all the necessary tools to cut down on the time of technical interventions. How do you manage hosting in the case of CMS or software with particular needs? In the case of particular needs, we study the case and quote the necessary hours to create a customized configuration as an Extra Service. Is there a control panel for the management of my websites? We will provide you with dedicated access to the Control Panel which will allow you to:\u2013 Register new domains;\u2013 Create new e-mail accounts;\u2013 Create FTP accesses;\u2013 Get access to the database. I&#8217;m not a technician and I don&#8217;t want to access the Control Panel. How do I communicate any problems? You can open a support ticket and ask us to take care of:\u2013 Registering new domains;\u2013 Creating new e-mail accounts;\u2013 Creating FTP accesses;\u2013 Getting access to the database;\u2013 Preinstalling CMS;\u2013 Migrating incoming\/outgoing domains. Which operating system do you use? We exclusively use Linux. We prefer Debian (except for our containerized services for which we use Alpine), an extremely compact distribution designed to maximize performance. What version of PHP is installed on your servers? We use PHP version 7.4 and pay attention to all updates in order to keep our service safe and up to date. Upon request, we install specific on-demand versions, for example we are already testing the compatibility of WordPress with PHP 8. What version of the DB is installed on your servers? We currently have MariaDB 10.6.x and pay attention to all updates, paying particular attention to security hotfixes. Upon request, we install specific on-demand versions. How are backups performed? Our panel allows you to manage backups independently. By default, we do a complete backup every week and a differential backup every day. However, it is possible to change these configurations on the control panel of the individual domains What hardware resources do your servers have? Each of our servers has at least 64 CPUs and 128GB of RAM and SSD disks, with resources dedicated to individual agencies as needed. Furthermore, we are careful not to put more than 200 websites on each server, in order to maintain a maximum quality level of the service. Is it mandatory to migrate domains to Hosting 4 Agency? It is not mandatory but we suggest you at least use our NS: This way, in the event of temporary technical\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hosting4agency.com\/en\/domande-frequenti\/\" \/>\n<meta property=\"og:site_name\" content=\"Hosting4Agency\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/hosting4agency\" \/>\n<meta property=\"article:modified_time\" content=\"2025-10-20T08:57:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/hosting4agency.com\/wp-content\/uploads\/2025\/05\/cropped-Logo-Ridotto-5.png\" \/>\n\t<meta property=\"og:image:width\" content=\"512\" \/>\n\t<meta property=\"og:image:height\" content=\"512\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/hosting4agency.com\\\/en\\\/domande-frequenti\\\/\",\"url\":\"https:\\\/\\\/hosting4agency.com\\\/en\\\/domande-frequenti\\\/\",\"name\":\"FAQ - Hosting4Agency\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/hosting4agency.com\\\/en\\\/#website\"},\"datePublished\":\"2022-02-25T10:32:16+00:00\",\"dateModified\":\"2025-10-20T08:57:53+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/hosting4agency.com\\\/en\\\/domande-frequenti\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/hosting4agency.com\\\/en\\\/domande-frequenti\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/hosting4agency.com\\\/en\\\/domande-frequenti\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/hosting4agency.com\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQ\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/hosting4agency.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/hosting4agency.com\\\/en\\\/\",\"name\":\"Hosting 4 Agency\",\"description\":\"Hosting B2B2B per Agenzie\",\"publisher\":{\"@id\":\"https:\\\/\\\/hosting4agency.com\\\/en\\\/#organization\"},\"alternateName\":\"H4A\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/hosting4agency.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/hosting4agency.com\\\/en\\\/#organization\",\"name\":\"Hosting 4 Agency\",\"url\":\"https:\\\/\\\/hosting4agency.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/hosting4agency.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/hosting4agency.com\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/Logo-Ridotto-5.png\",\"contentUrl\":\"https:\\\/\\\/hosting4agency.com\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/Logo-Ridotto-5.png\",\"width\":512,\"height\":512,\"caption\":\"Hosting 4 Agency\"},\"image\":{\"@id\":\"https:\\\/\\\/hosting4agency.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/hosting4agency\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"FAQ - Hosting4Agency","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/hosting4agency.com\/en\/domande-frequenti\/","og_locale":"en_US","og_type":"article","og_title":"FAQ - Hosting4Agency","og_description":"Frequently asked questions In this section you will find the answers to many frequently asked questions that our customers ask us.If you don&#8217;t find the answer you are looking for, do not hesitate to contact us by writing to info@hosting4agency.com. Free trial of our service How does the free trial work? The free trial consists of 3 simple steps:1. You choose the website with which you want to test our Hosting service;2. You approve our use of your data for the sole purpose of the free 30-day trial;3. We clone the website you have chosen on our servers and give you the link where you can test the performance during the 30-day trial period. How can I see if my website&#8217;s performance is improving? We run a test using Google PageSpeed at the beginning and end of the trial period. This way you can see how much the website&#8217;s performance has improved. How does site cloning work? You can choose between these three options: You provide us with a package including the files and website database dump; You install the free \u201cPrime Mover\u201d plugin and share the final package with us; You give us access to your Hosting (files and db) and we take care of cloning. Does the 30-day free trial bind me in any way? You are in no way bound at the end of the 30-day trial of our Hosting service. We will remove the duplicate website from our servers at no cost to you. Service costs What services are included in Hosting 4 Agency plans? Each Hosting 4 Agency plan includes: The installation of the software we use to maximize performance and 1 hour\/year of dedicated technical assistance. What licenses are included in Hosting 4 Agency plans? We offer our customers only professional software and plugins at no additional cost to maximize the performance of all the websites included in our plans. The list includes:\u2013 WPML (professional plugin for multilingual management)\u2013 Import \/ Export Pro\u2013 ShortPixel (professional image optimizer and reducer)\u2013 WP Rocket (to manage caching \/ performance \/ pre-loader of sites)\u2013 WPBakery Page Builder What billing methods do you use? Billing is carried out quarterly with advance payment.If you choose to pay annual billing in advance you will have a 2-month discount on the service. What payment methods do you accept? We accept payments via bank transfer or PayPal. Are safety certificates included in the price? Yes, each site always has its own TLS certificate, which is automatically generated with Let&#8217;s Encrypt. Upon demand, we provide the possibility of installing custom certificates provided by the customer. Do you also pay for websites that are under construction? Included in the service for all our customers is a staging area where they can develop websites without server-side caching systems and with an automatic indexing block that they can use for the development of their websites. There is a dedicated feature for publishing websites by effectively copying them into the production area, even changing the URL during the procedure.Example: https:\/\/new.iltuosito.com becomes https:\/\/www.iltuosito.com Software licenses in partnership You can purchase a set of licenses from us at less than the retail price.Here below are the licenses we have available today:\u2013 Software for GDPR \/ Cookie adjustment\u2013 Pixel Your Site (tracking management from social networks and professional analytics)\u2013 Elementor Pro (framework \/ Page Builder \/ professional template)\u2013 Gravity Forms (professional form system) + Gravity Perks (extras for Gravity Forms)\u2013 MailPoet (professional newsletter) + 10,000 emails\/month package\u2013 SEOZoom\u2013 WooCommerce simple license Technical aspects Who takes care of the migration of my websites? Migration is always included in our Hosting Plans. We will ask you to provide us with all the necessary tools to cut down on the time of technical interventions. How do you manage hosting in the case of CMS or software with particular needs? In the case of particular needs, we study the case and quote the necessary hours to create a customized configuration as an Extra Service. Is there a control panel for the management of my websites? We will provide you with dedicated access to the Control Panel which will allow you to:\u2013 Register new domains;\u2013 Create new e-mail accounts;\u2013 Create FTP accesses;\u2013 Get access to the database. I&#8217;m not a technician and I don&#8217;t want to access the Control Panel. How do I communicate any problems? You can open a support ticket and ask us to take care of:\u2013 Registering new domains;\u2013 Creating new e-mail accounts;\u2013 Creating FTP accesses;\u2013 Getting access to the database;\u2013 Preinstalling CMS;\u2013 Migrating incoming\/outgoing domains. Which operating system do you use? We exclusively use Linux. We prefer Debian (except for our containerized services for which we use Alpine), an extremely compact distribution designed to maximize performance. What version of PHP is installed on your servers? We use PHP version 7.4 and pay attention to all updates in order to keep our service safe and up to date. Upon request, we install specific on-demand versions, for example we are already testing the compatibility of WordPress with PHP 8. What version of the DB is installed on your servers? We currently have MariaDB 10.6.x and pay attention to all updates, paying particular attention to security hotfixes. Upon request, we install specific on-demand versions. How are backups performed? Our panel allows you to manage backups independently. By default, we do a complete backup every week and a differential backup every day. 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